Refund & cancellation policy

$0 today. First charge on Day 15. Cancel anytime before then.

Elyxis Pro starts with a 14-day free trial — you add a card, pay $0 today, and nothing is charged until Day 15. Cancel before then, in two taps, and you keep the free plan without ever paying. This page explains how trial billing, cancellation, and refunds work at LeadShala ("Elyxis", "we"). Billing for purchases made on this website is handled by Paddle, our Merchant of Record.

LAST UPDATED: 19 JULY 2026 · APPLIES TO ELYXIS V1 (SELF-EXPERIMENTATION APP)

THE SHORT VERSION

Every paid plan starts with a 14-day free trial — $0 today. Cancel any time before Day 15 and you are never charged; you keep the free plan, and your data stays yours. Stay, and your plan begins on Day 15 at the exact price you saw at checkout. Something wrong with a charge? Email support@elyxis.app — billing mistakes are always fixed.

1 · The free trial 2 · Cancel before a charge 3 · Cancel after a charge 4 · Refunds 5 · App-store purchases 6 · Contact

The free trial — how billing works

Elyxis Pro on this website starts with a 14-day free trial. You add a card at checkout, but you pay $0 today — adding the card charges nothing; it just lets Pro continue seamlessly if you decide to stay. Your trial runs from Day 1 to Day 14, and the first charge lands on Day 15 at the monthly or annual price shown at checkout — never a different one.

A worked example. On a trial that starts today, Day 14 is the last free day, and the first charge lands the day after — Day 15 — unless you cancel first.

→A reminder before any money moves. We email you on Day 12, while there is still time to cancel at no cost.

→Prices are visible before you subscribe. Pro is currently $14.99/month or $99/year; the exact amount, currency, and any taxes are shown at checkout before you confirm.

→Card details never touch our servers. Payment is processed by Paddle, our Merchant of Record — Paddle is the seller of record on your card statement and handles the charge itself.

Cancelling before your first charge

Cancel any time up to the end of Day 14 and you will not be charged at all — no fees, no partial charges, nothing to send back.

→Two taps. Cancel from your account settings — or, if you subscribed through a store, from your App Store or Google Play subscription settings.

→You keep the free plan. Cancelling the trial deletes nothing: your account moves to the free tier, and your experiments and any verdicts stay yours to read, export, or delete.

→Need a hand? Email support@elyxis.app before your trial ends and we'll sort it with you.

Cancelling after a charge

Cancelling after a charge stops future renewals. You keep Pro access until the end of the period you have already paid for, and then your account moves to the free plan — your data and verdicts stay yours, read-only, forever.

→Cancellation never triggers a charge. It only stops the next renewal.

→Mid-period cancellations are not prorated — except where consumer law requires otherwise.

Refunds after a charge

Because every plan starts at $0, sends a reminder before the trial ends, and can be cancelled in two taps before any charge, our baseline mirrors our Terms of Service: aside from app-store policies and your legal rights, payments are generally non-refundable once a billing period has begun.

→Billing mistakes are always fixed. A duplicate charge, a charge after a confirmed cancellation, or an amount different from the checkout price — email support@elyxis.app and we will put it right.

→Your legal rights come first. Where the consumer law of your country gives you a refund right (for example a statutory cooling-off period), that right applies in full and nothing on this page reduces it.

→How to ask. Email support@elyxis.app from your account email with the charge date and amount. We respond as quickly as we can — normally within a few business days.

→How refunds are paid. Approved refunds for website purchases are processed by Paddle back to your original payment method; how quickly the money lands depends on your bank or card issuer.

App Store & Google Play purchases

If you subscribed through the Apple App Store or Google Play, billing is handled by that store under its own terms: you cancel in your store subscription settings, and refund requests are decided by Apple or Google under the store's policy — we cannot process store refunds ourselves. If you are stuck, email support@elyxis.app and we will point you to the right place.

Contact

Questions about billing, cancellation, or a specific charge? Email support@elyxis.app. Operated by LeadShala — contact@leadshala.com. This policy works alongside our Terms of Service ("Subscriptions, free trial & billing") and our Privacy Policy.

This policy covers Elyxis v1 and summarises how trial billing, cancellation, and refunds work. It does not replace the Terms of Service — if the two ever differ, the Terms control — and nothing in it reduces the rights consumer law gives you where you live.

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